We are not in-network with any insurance plans, including Medicare, Medicaid, or Tricare. However, we can provide a superbill (a detailed receipt) that you can submit to your insurance for potential reimbursement, depending on your out-of-network benefits.

To check your benefits, call the member services number on the back of your insurance card. Please note that we cannot guarantee reimbursement and do not submit claims on your behalf.

Unfortunately, we are unable to see patients covered by Medicare, Medicaid (including Medicare Advantage plans), or TRICARE. All patients will be asked to sign a financial policy confirming this before their appointment.

Yes! We can provide a superbill that you can submit to your FSA or HSA administrator for documentation purposes.

Your exam fee will be charged at the start of your scheduled appointment.

Because each appointment reserves dedicated time with Dr. Peterson-Houle, we kindly ask that you notify us as soon as possible if your plans change.

• We do not charge a cancellation fee. However, appointments canceled with less than 24 hours notice and missed appointments are non-refundable.

Yes — with some conditions:

• All out-of-state patients: You must be physically located in Arizona at the time of your visit.

If you're considering traveling for an appointment, please reach out to us.

If you are experiencing a medical emergency — please call 911 or go to your nearest emergency room right away.

For nonurgent questions or concerns, the best way to reach us is through the patient portal. You can expect a response by the next business day. Please do not send sensitive health information by regular email, as that is not a HIPAA-secure channel.